Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to aquarium enthusiasts worldwide, except in certain Asian and remote regions where we do not ship. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property

All content on usaquariumworld.com, including product descriptions, images, and care guides, is the property of Aquarium Products Store and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We take great care in describing our aquarium supplies (pumps, filters, treatments, décor, etc.), but slight variations may occur. Product images are for illustrative purposes and colors may differ slightly due to monitor settings.

2.2 Product Availability

As aquatic specialists, some items may have limited availability due to seasonal demand or specialized nature. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For safety reasons, we cannot accept returns for:

• Aquarium treatments & chemicals (dechlorinators, water conditioners)
• Opened food products
• Custom/special order equipment
• Digital products

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase under these terms. We process orders within 1-2 business days (excluding weekends/holidays) and will notify you if any items are unavailable.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You authorize us to charge the full amount to your selected payment method.

3.3 Pricing

Prices are in USD and subject to change without notice. While we strive for accuracy, errors may occur – we’ll notify you before processing if a price correction is needed.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days with tracking
• Free Shipping: For orders over $50 via EMS, 15-25 business days with basic tracking

4.2 International Orders

Customers outside the U.S. are responsible for any customs fees or import taxes. Delivery times vary based on local customs processing.

4.3 Delivery Issues

If your aquarium supplies don’t arrive within the estimated timeframe, contact us immediately at [email protected] with your order number.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items (excluding non-returnable products listed in 2.3). Items must be in original condition with all accessories.

5.2 Return Process

1. Contact us within 15 days to request a Return Merchandise Authorization (RMA)
2. Ship items to: Aquarium Products Store Returns, 3309 Columbia Road, Denver, CO 80022 USA
3. Include RMA number and original packaging

Note: For aquarium equipment, ensure all water is drained and items are completely dry before return shipping.

5.3 Refunds

Refunds are issued to the original payment method within 5-7 business days after we receive and inspect your return. Original shipping costs are non-refundable unless the return results from our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information and all activities under your account.

6.2 Proper Use

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Provide false or misleading information

7. Liability and Disclaimers

7.1 Product Use

Aquarium Products Store is not responsible for misuse of products or their effects on aquatic life. Always follow manufacturer instructions for aquarium equipment, treatments, and foods.

7.2 Limitation of Liability

To the fullest extent permitted by law, our liability for any claims related to your use of our site or products is limited to the purchase price of the items in question.

7.3 Website Availability

We strive to keep usaquariumworld.com available 24/7 but aren’t liable for temporary unavailability due to maintenance or circumstances beyond our control.

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

8.2 Governing Law

These terms are governed by Colorado law. Any disputes will be resolved in courts located in Denver, Colorado.

8.3 Contact Information

For questions about these Terms or our aquarium products:
Email: [email protected]
Mail: Aquarium Products Store, 3309 Columbia Road, Denver, CO 80022 USA