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Welcome to Aquarium Products Store (“we,” “our,” or “us”). At usaquariumworld.com, we are committed to protecting the privacy of our customers – from beginner fishkeepers to experienced aquarists. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our global selection of aquarium supplies (excluding certain Asian and remote regions).

1. Information We Collect

We collect information that helps us provide secure transactions and personalized service for your aquatic needs:

  • Personal Identification Information: Name, email address, shipping address, phone number when you create an account or place an order for aquarium equipment, decorations, or maintenance supplies.
  • Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal information processed through our PCI-DSS compliant system (we do not store complete payment details).
  • Transaction Information: Details about purchases of pumps, filters, lighting, or other aquarium products.
  • Technical Data: IP address, browser type, device information to optimize our website for aquarium enthusiasts worldwide.
  • Usage Data: How you interact with our product pages (aquarium décor, treatments, etc.) and preferences.

2. How We Use Your Information

Your data helps us maintain the clarity and security of your shopping experience, much like the water quality in a well-balanced aquarium:

  • Process orders for aquarium supplies and arrange worldwide shipping (where available)
  • Provide customer support for specialized equipment like pumps and filtration systems
  • Improve our product offerings and website experience for aquarists
  • Send order confirmations and shipping notifications
  • Prevent fraud and enhance payment security (Visa, MasterCard, JCB, PayPal)
  • Comply with legal obligations regarding international sales

3. Data Sharing and Disclosure

We treat your information with the same care as delicate aquarium ecosystems:

  • Service Providers: Trusted partners who assist with payment processing (Visa/MasterCard networks), shipping, and website operations.
  • Legal Requirements: When required by law or to protect our rights and the security of aquarium enthusiasts worldwide.
  • Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement security measures as carefully as we select our aquarium products:

  • SSL encryption for all transactions (like when purchasing high-value aquarium systems)
  • PCI-DSS compliant payment processing
  • Limited access to personal information within our organization
  • Data stored on secure servers with appropriate safeguards

While we implement these measures, no internet transmission is 100% secure. We recommend using strong passwords for your account, especially when storing information about aquarium equipment specifications.

5. Your Rights

You have control over your information, just as you control the environment in your aquarium:

  • Access: Request details of personal data we hold
  • Correction: Update inaccurate information (important for shipping aquarium supplies)
  • Deletion: Request removal of personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications while maintaining transactional emails about your aquarium product orders

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, much like proper lighting enhances aquarium viewing:

  • Essential Cookies: Necessary for secure checkout and account functions
  • Performance Cookies: Help us improve our website for aquarium hobbyists
  • Functional Cookies: Remember preferences like currency or region
  • Advertising Cookies: Show relevant aquarium product offers (you may opt-out)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding certain regions), your information may be transferred to and processed in countries other than your own, always with appropriate safeguards in place.

8. Children’s Privacy

Our website is not designed for children under 13. We do not knowingly collect information from young aquarium enthusiasts without parental consent.

9. Changes to This Policy

We may update this policy as our aquarium product offerings evolve. Significant changes will be communicated to customers who have created accounts for tracking aquarium equipment purchases.

10. Contact Us

For questions about this Privacy Policy or your aquarium-related purchases:

Email: [email protected]

Mail: Aquarium Products Store, 3309 Columbia Road, Denver, US 80022

Thank you for trusting Aquarium Products Store with your aquatic needs. We value your privacy as much as you value the perfect environment for your fish.